The real value of Prime Penguin is being a partner in all stages of our growth. We have received technological support and practical know-how from them and their 3PL partners in the new set-up. Adding and connecting new warehouses and synchronizing all activity to one single system will be a key factor in our expansion.
We needed to bridge the gap between Shopify and Ongoing as our own integration only passed on the orders and when we implemented Prime Penguin, it solved many of the issues we had. Not only did we save quite a lot of time and errors by not manually adding the data both to Shopify and Ongoing, but our order management is now much more dynamic as the order updates work both ways.